Privacy policy
Protecting your personal data is important to us. Below we inform you about which data is processed when you visit this website.
1. Controller
Artur Schröder, HotelServiceTeam.com
Am Bahnhof 6, 21357 Bardowick, Germany
Phone: +49 4131 7205228
Email: info@hotelserviceteam.com
2. Hosting and website builder
This website is hosted by STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany, and created with its website builder. When the website is accessed, STRATO processes technical data on our behalf. A data processing agreement pursuant to Art. 28 GDPR is in place with STRATO.
3. Server log files
Each time this website is accessed, information transmitted by your browser is recorded automatically: IP address, date and time of access, page accessed, amount of data transferred, referrer URL, browser type and operating system. This data is technically necessary to display the website and to ensure its stability and security. The legal basis is Art. 6(1)(f) GDPR. The data is not merged with other data sources and is deleted after 7 days at the latest.
4. Cookies and consent
This website uses technically necessary cookies that are required for its operation (Section 25(2) TDDDG, Art. 6(1)(f) GDPR). All other cookies and third-party content are only loaded with your consent (Section 25(1) TDDDG, Art. 6(1)(a) GDPR). You can withdraw or change your consent at any time with effect for the future via the cookie settings.
5. Visitor statistics
We use the visitor statistics included in the STRATO website builder to see how often our pages are accessed. The evaluation is aggregated; we cannot draw conclusions about individual persons. Where information is stored on or read from your device for this purpose, this only happens with your consent.
6. Contacting us
If you contact us by email or phone, we process your details in order to handle your enquiry. The legal basis is Art. 6(1)(b) GDPR if your enquiry relates to a contract or its initiation, otherwise Art. 6(1)(f) GDPR. The data is deleted as soon as it is no longer required and no statutory retention obligations apply.
6a. Request / contact form
If you contact us via the form on the "Request a quote" page, we process the data you enter (company, name, email address, phone number if provided, project details and your message) in order to answer your request and, if applicable, prepare a quote. The data is transmitted to us by email via the form function of the STRATO website builder. The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in answering enquiries). Required fields are marked; without this information we cannot process your request. The data is deleted once the request has been fully processed and no statutory retention obligations apply.
7. SSL/TLS encryption
For security reasons, this website uses SSL/TLS encryption. You can recognise an encrypted connection by "https://" in your browser's address bar.
8. Your rights
You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and the right to object to processing based on Art. 6(1)(f) GDPR (Art. 21). You may withdraw any consent given at any time (Art. 7(3) GDPR). To do so, simply contact us using the details above.
9. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is: Die Landesbeauftragte für den Datenschutz Niedersachsen, Prinzenstraße 5, 30159 Hannover, Germany.
Last updated: October 2026
This English version is provided for convenience. In case of doubt, the German version applies.